IGNOU IBO 02 Solved Assignment 2023-24

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I.B.O – 02

International Marketing Management IGNOU IBO 02 Solved Assignment 2023-24

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NOTE: All questions are compulsory.

Q1. (a) Why do firms go international? Explain with the help of examples from Indian context.

Firms go international for various reasons, seeking opportunities for growth, market expansion, access to resources, diversification, and competitive advantage. In the Indian context, several examples illustrate why firms from India choose to venture into international markets:

Market Expansion: Indian firms often go international to tap into larger consumer markets and increase their customer base. By entering foreign markets, companies can access new customers, expand their reach, and generate additional revenue. For instance, Tata Motors, an Indian automobile company, expanded internationally by acquiring Jaguar Land Rover, allowing them to enter the global luxury car market and access a wider customer base.

Resource Acquisition: Indian firms may go international to secure access to essential resources. This includes raw materials, technology, expertise, or even capital. Reliance Industries, one of India's largest conglomerates, has made significant international investments in the energy sector, acquiring stakes in global oil and gas assets to ensure a steady supply of resources for their operations.

Cost Efficiency and Competitive Advantage: Firms often seek to leverage cost advantages or gain a competitive edge by expanding internationally. This can involve establishing production facilities in countries with lower labor costs or accessing advanced technology or infrastructure. For example, the Indian IT services company, Infosys, has established global delivery centers in various countries to benefit from cost efficiencies, proximity to clients, and access to skilled talent.

Diversification and Risk Management: Indian firms may expand internationally to diversify their business portfolios and reduce risk by operating in different markets. By diversifying geographically, firms can mitigate the impact of domestic market fluctuations or regulatory changes. Aditya Birla Group, a conglomerate with interests in various sectors, has pursued international expansion across industries such as metals, textiles, telecommunications, and retail, reducing their reliance on any single market.

Brand Building and Global Presence: Going international allows firms to enhance their brand reputation, establish a global presence, and compete with multinational corporations. Indian pharmaceutical companies like Sun Pharmaceuticals and Dr. Reddy's Laboratories have expanded internationally, building a strong presence in global markets and establishing their brands as trusted players in the pharmaceutical industry.

Technological Leadership and Innovation: Indian firms with cutting-edge technology or innovative solutions may seek to expand internationally to gain recognition and market share. For instance, Indian software companies like TCS (Tata Consultancy Services) and Wipro have expanded globally, offering IT services and software solutions to clients worldwide, leveraging their technological expertise and innovation capabilities.

These examples illustrate that Indian firms go international for a variety of reasons, including market expansion, resource acquisition, cost efficiency, diversification, brand building, and technological leadership. Going global allows them to access new opportunities, compete on a larger scale, and strategically position themselves in the global marketplace.

(b) In what manner do political system and economic factors influence international marketing? Answer with suitable examples.

Political systems and economic factors play a significant role in shaping international marketing strategies and operations. Here's how these factors can influence international marketing, along with suitable examples:

Political System: The political system of a country, including its government structure, policies, regulations, and stability, can impact international marketing in the following ways:

a) Trade Policies and Regulations: Governments enact trade policies and regulations that can affect international marketing activities. For example, import tariffs, quotas, or restrictions on certain products can influence pricing, market access, and distribution channels. Companies need to navigate and comply with these policies to effectively market their products in foreign markets.

b) Political Stability and Risk: Political stability is crucial for a conducive business environment. Unstable political conditions, such as political unrest or frequent changes in government, can create uncertainty and risks for international marketers. For instance, political instability in a country may deter foreign companies from investing or expanding their marketing efforts.

c) Political Relations and Diplomacy: Bilateral or multilateral political relations between countries can impact international marketing. Trade agreements, diplomatic ties, or strained relations between nations can affect market access, trade barriers, and consumer preferences. For example, the political relationship between India and Pakistan has influenced trade and marketing opportunities between the two countries.

Economic Factors: Economic factors, including economic growth, inflation, exchange rates, and consumer purchasing power, significantly influence international marketing strategies and operations:

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a) Market Size and Demand: Economic growth and the size of a market influence marketing decisions. Companies seek markets with strong economic growth, a rising middle class, and increased consumer purchasing power. For example, multinational fast-food chains like McDonald's and KFC target emerging markets like India and China due to their growing consumer base and rising disposable incomes.

b) Exchange Rates and Currency Fluctuations: Exchange rates impact pricing, profitability, and market competitiveness. Fluctuations in exchange rates can affect the costs of importing/exporting, pricing strategies, and profit margins. For instance, a strengthening domestic currency can make exports more expensive, affecting pricing and demand for products in foreign markets.

c) Economic Development and Infrastructure: Economic development levels and infrastructure influence market potential and distribution capabilities. Developing countries may have limited infrastructure, affecting logistics, supply chains, and reaching remote areas. Companies need to consider these factors when developing marketing strategies. For example, multinational consumer goods companies invest in developing distribution networks in rural areas of India to reach a wider consumer base.

d) Consumer Behavior and Spending Patterns: Economic factors shape consumer behavior and spending patterns. Consumer preferences, buying power, and willingness to spend vary based on economic conditions. Marketers must adapt their strategies accordingly. For instance, during economic downturns, companies may focus on value-based marketing strategies or offer affordable products to cater to price-sensitive consumers.

These examples highlight how political systems and economic factors influence international marketing. Understanding the political and economic landscape of target markets is crucial for developing effective marketing strategies, pricing decisions, market entry approaches, and managing risks and opportunities in global business environments.

Q2. Under which mode of entry the international business firm can start international marketing without any investments abroad? Explain it along with its merits and limitations.

The mode of entry that allows international business firms to start international marketing without any investments abroad is through Exporting. Exporting involves selling products or services produced in the domestic market to foreign customers or intermediaries.

Low Financial Risk: Exporting allows firms to enter international markets with minimal financial risk. Since there is no need for significant upfront investments, companies can avoid the costs associated with establishing production facilities, distribution networks, or subsidiaries in foreign countries.

Quick Market Entry: Exporting enables companies to enter international markets relatively quickly. By leveraging existing production capabilities and resources, firms can initiate export activities promptly, thereby gaining access to foreign markets without the time-consuming setup of local operations.

Economies of Scale: Exporting allows firms to achieve economies of scale by expanding their customer base beyond the domestic market. Selling larger volumes of products or services to international customers can lead to cost efficiencies and increased profitability.

Learning and Adaptation: Exporting provides an opportunity for firms to learn about foreign markets, customer preferences, and international trade dynamics. By engaging in export activities, companies can gather valuable market insights and adapt their products, marketing strategies, or pricing to better suit the needs of international customers.

Limited Market Control: Exporting without investments abroad may limit the firm's control over marketing activities in foreign markets. Companies rely on intermediaries or distributors to handle marketing, distribution, and customer relationships. This dependence can potentially impact the firm's ability to directly manage marketing efforts and tailor strategies to specific market conditions.

Intense Competition: Exporting often involves competing with local and international competitors in foreign markets. Without a local presence, firms may face challenges in building brand awareness, establishing customer relationships, and differentiating themselves from competitors.

Trade Barriers and Regulations: Exporting may be subject to trade barriers, import restrictions, or regulatory requirements in foreign markets. Companies need to navigate and comply with various customs regulations, licensing procedures, and product standards, which can pose challenges and increase administrative complexities.

Limited Market Knowledge: Operating solely through exporting may limit the firm's understanding of foreign markets. Without a physical presence or direct interaction with local customers, companies may have limited insights into market trends, cultural nuances, or specific customer needs, potentially hindering their ability to develop tailored marketing strategies.

It's important to note that while exporting provides an initial entry point for international marketing without investments abroad, firms may eventually consider other modes of entry, such as licensing, franchising, joint ventures, or direct investment, to gain more control, expand operations, and further penetrate foreign markets. The choice of entry mode depends on various factors, including the firm's objectives, resources, market conditions, and long-term growth strategies.

Q3. Write short notes on the following:

(a) Telemarketing

(b) GATS

(c) Personal selling

(d) Packaging for international markets

Q4. Differentiate between the following:

(a) Direct and indirect selling channel

(b) Domestic agents and domestic merchants.

(c) Domestic and international marketing communications.

(d) Primary and Secondary data

Q5. Comment briefly on the following statement:

(a) International marketing research is full of complexities.

(b) Price is an important element of marketing mix.

(c) Analysis of legal conditions is a very critical component in selecting foreign markets.

(d) Poor presentation will undo the entire market research exercise.

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